Frequently Asked Questions
About our pos systems
Alpha POS Services is here to help!
We have the latest in online functionality with added reliability for any environment. Internets down? Your staff won’t notice a difference. Additionally, support is our #1 priority. On a busy Saturday night, your system going down affects customer service. Our expert team is always available to ensure that you experience 100% uptime.
The experts at Alpha take pride in offering an all-inclusive approach. Each new sign-up includes: Software and Hardware setup; On-location Installation; On-location Training, and On-location First Day support. To learn more about our bundled software and hardware pricing, check out our Pricing page.
No. Our team works to ensure our system is customized to a restaurant’s unique concept. Because of this onboarding process, we cannot offer a trial. Our solutions have been proven across many industry leaders who speak to their success using it.
All fees are clearly explained and discussed when signing on. The fees will not fluxuate during your term with Alpha.
Yes, we can work with current hardware on Windows, IOS, and Android. However, we recommend using our state-of-the-art, restaurant-grade terminals
Our support lines are locally based and answered 24/7. We offer phone, text and email support.
We offer 65 reports with over 25 configuration options per report. Our expert team consults with each restaurant to understand their reporting needs and to configure as needed.
We offer more functionality and reliability than the majority of our competition. To ensure complete reliability, we offer a hybrid model, operating both locally and in the cloud. All editing, reporting and real-time data can be completed online. The addition of local data allows us to be more reliable than a system operating exclusively in the cloud.